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Privacy Policy

Privacy Policy for SmashFactrorGolf

 

Effective Date: June 30th, 2025

At SmashFactorGolf, we respect your privacy and are committed to protecting all personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our golf simulator services, visit our facility, or interact with us online.

 

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address and payment details

  • Date of birth (if required for certain services or age restrictions)

  • Booking/reservation details

  • Emergency contact information (for events or memberships)

B. Technical Information

  • IP address

  • Device type and browser

  • Access times and pages viewed

  • Location data (if using our mobile app or website features that require it)

C. Video and Sensor Data

  • Video recordings from security cameras for safety and theft prevention

  • Gameplay recordings or swing analysis footage (if applicable for training or performance feedback)

D. Marketing and Feedback

  • Survey responses

  • Reviews or testimonials

  • Preferences and interests (if shared with us)

 

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and manage simulator bookings, memberships, and events

  • To process payments and send transaction receipts

  • To enhance your customer experience (e.g., personalized training feedback)

  • To communicate with you about updates, promotions, or changes to our services

  • To improve our services, website, and customer interactions

  • For legal, safety, or security purposes, including video surveillance

 

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Payment processors (e.g., Stripe, Square)

  • Booking or scheduling platforms

  • Third-party service providers (e.g., marketing, customer support)

  • Legal authorities if required by law or court order

All third parties are obligated to keep your information secure and confidential.

 

4.Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (subject to legal requirements)

  • Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at smashfactorgolf@yahoo.com.

 

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., financial records for tax purposes).

 

6. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. These include secure servers, encrypted communications, and limited access to customer data.

 

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

SmashFactorGolf
480818 US Hwy 64 Roland, OK. 74954
Email: smashfactorgolf@yahoo.com
Phone: (479)-270-5719

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